Privacy policy

We will not share your data with any third parties for marketing or sales purposes at all.

We place paramount importance on customer service and aim to meet your expectations on every occasion. To achieve this aim we need accurate personal information about you.

We have a legal obligation under the Data Protection Act to ensure that all information held and processed about you complies with the principles of the Act. This privacy policy details how we ensure personal information about you is kept secure and confidential.

Please read this policy carefully as once you use this site and/or any of our services or products you will be regarded as having accepted this privacy policy. We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met.

If you do not accept this privacy policy do not use this site or these services.

Please note links to other websites and the treatment of personal data by those sites is not covered by this policy.

The Data Protection Act:

The Data Protection Act puts obligations on users of personal information and lays down principles for its use. One principle states that information has to be processed fairly and lawfully. This means that you are entitled to know how we intend to use any information you provide. You can then decide whether you want to give it to us. To provide outstanding customer service we need accurate customer information.

  1. Medicentre Holiday Care and our partners respect the privacy of people using this site. The site is designed PURELY for us and our partners to deliver the services to you and for no other purpose than the following
  2. The lost luggage and lost passport service - it is therefore imperative for the information to be as accurate as possible
  3. If you use the services of AXA PPP healthcare, all discussions will be in strict confidence
  4. To administer your membership with us and offer you renewal
  5. To maintain and improve the services we provide to you
  6. If you purchase further PassportGuards or LuggageGuards or AllergyAwares, then we may provide some information to the credit card company, to enable the transaction to go through
  7. We may share some detail with your Key holder, to ensure that he or she knows who you are
  8. We may also inform your home insurance company and discuss the circumstances with them of a potential claim, if you have authorised us to do so
  9. We may have to, occasionally, share information with our service suppliers - AXA PPP healthcare, Transmedi Ltd and Principal Choice Ltd but this will only be for delivering the services to you
  10. Medicentre reserve the right to offer the 20% discount to other members of the family outside the two Adult members covered
Additionally, we use analytic services provided by Google(tm) to analyse the trend data of visitors to this site. No personally tracable information is collected - this information is gathered purely to increase the quality of our web site experience.